Your Privacy
Privacy Policy
This policy describes what information Beauty Gallery Salon and Spa collects, how we use it, and the choices you have.
Effective 2026-10-03
Who We Are
Beauty Gallery Salon and Spa ("Beauty Gallery," "we," "us") operates this website and app for browsing services, booking appointments, and managing your salon relationship with us. Contact us at concierge@beautygallerysalon.com or (407) 343-0931 with any privacy question.
Information You Provide
Account information (name, email, phone, and — where you sign in that way — the identity Google or Apple shares with us); booking information (service, stylist, date/time, notes), including when you book on our website without an account; profile details you choose to add (a short bio); content you post to the Work Feed (photos, videos, captions, comments and likes); survey responses and any contact details you choose to leave on a survey; bridal package requests; referral codes; and messages you send us.
Information Our Team Records About You
To serve you across visits, our stylists and the salon owner keep a client record that can include your contact details, birthday, address, service and product history, appointment notes, consultation notes, loyalty points and visit totals, and — if you or your stylist add them — beauty-profile details such as hair, scalp or skin concerns, product preferences and sensitivities. Some notes are internal-only; others are written to be shared with you and appear in your account.
Information Collected Automatically
Our platform provider, Base44, collects basic usage analytics for this app: the page you view, timestamps, the referring site when you first arrive, periodic "still active" signals, how long a session lasts, an anonymous session identifier, and — when you are signed in — your account ID. We do not install Meta Pixel, Google Analytics or any advertising or third-party tracking script of our own. The app keeps your sign-in token and the analytics session identifier in your browser’s local storage (not in advertising cookies) so you stay signed in; clearing site data or signing out removes them. Some pages load fonts, stock photographs or a QR-code image from outside services (Google Fonts, Unsplash, the QR-code service api.qrserver.com), which means those services can see your IP address and browser details when the page loads.
Appointment & Service History
We keep a record of your appointments, the services performed, products used or recommended, and notes your stylist adds so your next visit can build on your last one.
Loyalty, Referral & Promotional Information
If you participate in our loyalty program or refer a friend, we track points, referral codes, and reward status tied to your account. Marketing preferences (whether you’ve opted in to promotional email) are stored separately from this activity and are never assumed from it — see "Your Marketing Choices" below.
Work Feed & Photos
Photos, videos and captions posted to our Work Feed by our stylists (with your consent when the photo is of you) are visible to other customers using the app. Posts a stylist or the owner approves for public display may also appear on our public website, and posts may be cross-posted to Beauty Gallery’s and Nails by Lina’s Facebook and Instagram accounts. Comments you make on a post show your name. See our Terms & Conditions for content ownership and our Copyright / DMCA Policy for removal requests. If you delete your account, your name on comments you made is replaced with “Deleted customer” and your likes are detached from your account; posts made by our team remain.
How We Use Information
To schedule and manage your appointments; send transactional and appointment messages (booking confirmations, reminders, changes) and service reminders about services you’ve had; operate loyalty and referral programs; respond to your requests and surveys; keep the app secure; and, only with your opt-in, send promotional email. We also use appointment and service data in aggregate to help us run the business (staffing, inventory, performance).
AI-Assisted Features
Our team uses AI tools to summarize survey feedback, to draft blog posts and marketing copy, to answer business questions from aggregate figures, and to help staff with scheduling and inventory. Survey analysis and owner/renter business assistants work from aggregated or anonymized figures. The staff scheduling assistant can include an appointment’s customer name, date, time and service in the request. These requests are sent through our platform’s AI integration to an AI service. Today’s staff tools do not include customer phone numbers, email addresses or appointment notes in them. AI never sends a message, publishes content, or makes a business decision on its own — a person reviews and approves the output first, and it never bypasses your consent or unsubscribe choices. AI output can be wrong and should not be treated as professional, medical, or legal advice.
Who We Share Information With
We do not sell your personal information, and we do not use it for advertising or share it with advertisers. We share it with the service providers needed to operate the application: Base44 (application hosting, database, file storage, sign-in, analytics, email delivery and the AI integration); Clover (point-of-sale — when the salon connects it, customer names and contact details, orders and payment summaries are imported into our records); Meta/Facebook and Instagram (only for posts a stylist or the owner chooses to cross-post); Google and Apple (only if you choose to sign in with them); and the font, image and QR-code services described above. We may also disclose information when required by law.
Authentication Providers
Signing in with Google or Apple is handled by those providers and our authentication platform (Base44). We receive only the basic profile information they share with us to create your account (typically name and email) — we never receive or store your Google/Apple password.
Data Security
We rely on our hosting platform’s security controls and on role-based access inside the application: a customer can only see their own records, and staff access is scoped to what their role needs. No system is perfectly secure, and we cannot guarantee absolute security.
Data Retention
We keep appointment, service, and account records for as long as your account is active and for a reasonable period after, to meet our business and legal record-keeping needs (such as tax and dispute records). We do not currently run an automatic bulk-deletion schedule for closed accounts; deletion happens when you delete your account or ask us to — see "Your Privacy Choices" below.
Your Marketing Choices
Promotional email is opt-in only and off by default: the sign-up consent box is unchecked and separate from accepting our Terms, and you can turn promotional email on or off at any time in Communication Preferences in your account, or by using the unsubscribe link in any promotional email. Booking does not require you to accept promotional messages. Appointment messages (confirmations, reminders, changes) and service reminders are separate from promotions; you can limit email service reminders in Communication Preferences. We do not currently send promotional SMS — no SMS provider is connected. Unsubscribing, withdrawing your opt-in, or deleting your account also stops promotional emails that were already scheduled for you; we re-check your choice immediately before each promotional email is sent.
Your Privacy Choices
You can review and update your account information in the app at any time. You can delete your account yourself from your profile (Delete Account). Deleting your account removes your sign-in account, your client profile, your beauty profile and your communication preferences; cancels promotional emails and service reminders that were still pending for you; removes your name, email and phone from any survey responses linked to you (the answers themselves are kept without your identity); replaces your name on Work Feed comments with “Deleted customer”; and detaches your likes from your account. If you are a team member, your staff record stays with the salon for appointment and work history but is no longer linked to your login. The salon keeps certain records for business, tax and dispute purposes — such as past appointments, service history, stylist notes, messages that were sent to you, loyalty and referral records, and payment records imported from Clover (we do not delete anything from Clover) — and some of those records may still identify you by name until removed on request. If a deletion cannot be fully completed, the app tells you so and you can email us to finish it. To request a copy of your data, a correction, or removal of anything that remains, contact concierge@beautygallerysalon.com; we will respond reasonably promptly, except where we must keep records for legal, tax, or dispute-resolution purposes.
Children’s Privacy
Beauty Gallery’s app and online account creation are not intended for children under 13. We do not knowingly collect personal information from a child under 13 through the app. If you believe a child under 13 has created an account, contact us and we will address it.
Changes to This Policy
We may update this policy as our services change. Changes will be posted here with a new effective date. If you keep using the app after a change, the updated policy applies to your continued use.